Going Analog Part 6.5

Welp, both Nexus phones are officially gone. In my last post about it my battery on the one died, but about 2 weeks after that, the screen on the second completely gave out, leaving me with nothing but cracked glass and unintelligible lines of color. They’ve both been sent for recycling (not that the whole e-waste recycling industry isn’t a scam anyways), and I’m now left with a phone that can do no more than call, text, and set my morning alarm.

really get lost now: I was driving north on the 405 the other day, missed the junction with the 134 (because it’s actually the 101), and wound up in Sylmar, a mistake that cost me 45 minutes. But I’m never going to make that mistake again, because I learned. I’m constructing maps in my head now, improving my spacial understanding of Los Angeles, exercising an ancient mental muscle for navigation we are all born with and that most of us are letting atrophy. Or should say, a muscle that most of us are happy to let atrophy.

Music is a non-issue. My Zune player is working wonderfully, and as a result of its simpler, lighter technology, I only need to charge it twice a week, even with leaving it on 24/7. I’m now orders of magnitude freer from that electronic umbilical cord that ties the rest of you to wall outlets for an hour or two every day.

My social media presence is just about altogether toast: without a smartphone, I’m not allowed to participate on Instagram, which was the last way I could keep electronically up-to-date with the goings on of friends and family. I now have to speak to them in person or hear second-hand about what’s happening in my loved ones’ lives, which is fine by me. Getting news like this has a way of drastically cutting down on the meaningless noise that we’ve come to believe is so important in communication these days. I now no longer have to read endless conversations about my friends’ Pokemon Go tribulations or look at what a baby 2000 miles away is eating for dinner tonight. I really don’t care, and I never did.

I’m still on Twitter, but I don’t really know anyone else who is. I basically use it to tweet at my husband once or twice a month, or to rant about the state of the world about as often. Nobody responds because I have hardly any followers, so there’s that.

I’m also journaling again, because I’m learning the importance of cultivating private thoughts and feelings. Having an inner life that doesn’t depend the constant chorus of approval from others to survive itself is important. I’m thinking before I speak more often now – and sometimes I don’t speak at all.

Going completely smartphoneless – or more generally, not having access to a portable internet-enabled device – has also had the curious (though unsurprising) effect of making me less interested in the internet in general. There are only about 5 websites that I check on a daily basis, and most of them only need checking once. So aside from writing or making art, I don’t actually need to be on the computer for longer than 30 minutes a day. As someone who spent most of my spare time on computers from the age of 11, and then on the internet from the age of 13, this is a strange thing to be doing. I have feelings about it. But they’re good feelings.

A last, and related, side-effect is that I am more deeply invested in my time spent with other people now. I’m not regurgitating memes with my friends, or turning to other distractions to make up for the fact that we have nothing to talk about because we talked about it all already before meeting up; I’m engaging in conversations now. Real ones. I’m asking how people are doing, what they’ve been up to, and not only am I getting answers I haven’t heard before, but I’m getting answers from the source, without that cloying showmanship inherent to all information broadcasted on social media.

Have I thought about going back? Am I ever tempted by the conveniences of having the world at my fingertips, in my pocket?

Not at all. Every time someone complains about their short battery life, or their cracked screen, or the $800 they’ve had to part with to pay for a new device, or every time I see someone partake in the vapid forms of communication that occupies most of their social life, or every time I see yet another headline talking about hacked phones, government and corporate surveillance, and the increasing un-freedoms associated with owning a smartphone, I’m reminded that I made the right damn choice.

Going Analog Part 6: Goodbye, Nexus


My first few smartphones were second-hand iPhones; my favorite was the iPhone 3, which was built, as far as smartphones go, like a tank. I had it for about 3 years, I believe, before an “update” killed the wifi antenna and all but bricked it. (Apple is into the planned obsolescence thing to the point of belligerence.) It wasn’t a slow death marked by intermittent hardware failure; it was working one day, then my phone forced an update, and it stopped working thence. A lot of other 3 users experienced the same “update”, which appeared to be rolling out in waves. After all, Apple couldn’t just remotely disable the wifi on all iPhone 3s at the same time, could they? It would have been easy pickings for a good lawyer and a class action suit, and terrible press. But disable one mostly vital piece of hardware for a user here and there, and tell them their only option is to upgrade? At a glance, the strings being pulled are invisible. Either way, Apple really wanted us stubborn iPhone 3 users to hurry up and shell out for the iPhone 6 already. Our preference for tech that works and works well was getting in the way of their profit margins. Fortunately, with smartphones, carriers and OS developers can pretty much do whatever they damn well please with your devices – without their continuous, second-by-second permission, you don’t have a device.

I didn’t really think that deeply about it at the time; I knew that Apple was an obsolescence plannin’ fool, and that Android was greener pastures in the user autonomy department. So I switched platforms. I really prefer platforms that are transparent; platforms that let me know exactly what’s going on at any given moment, and platforms where I can diagnose and fix my own problems. That’s why I bought the car that I did, and it’s why I’m typing this up on a Linux netbook. (Unfortunately, I’m still forced to run a Windoze machine for the sake of Photoshop – GIMP and Krita have not, after months of forcing myself to use them, been suitable substitutes for my rather meager needs. I will sooner move to traditional media than use them to continue making digital art with their maddening and poorly designed interfaces. Anyways, that’ll be a later development in my long and slow Going Analog series.)

So, after much research, I found the Google Nexus phone. Specifically, the Nexus 5, which gave me everything I wanted in a smaller package; I bought one gently used out of pocket for a reasonable price (how many people can even say they own their phones outright anymore?) and it even came rooted. Over the next few years I wound up with two, and swapped parts between them as each of their performance slowly started to decline from regular use. Eventually, I cracked the glass on my then-better one, and once the screen started to discolor, I switched their batteries and set it aside to be used for Skype calls, using the other as my daily. More recently, the glass finally cracked on the other – I dropped it at such an angle that the screen underneath my Gorilla Glass protector shattered – and the body dented in just the right way to keep the back plate from ever being securely snapped in place again. About a week later, and the thing began to shut off at random, no matter how much battery life was left. It’s dead, Jim.

While I still technically have a backup smartphone, I’ll never use it for such. I have exactly three apps on it – a music player, Slack, and Skype – and the battery lasts me for days because it only ever gets used for a single daily Skype call. The screen is just too broken and battery drain for typical use too rapid for anything else. I’ll probably install a single other app, though: Uber, for when I need to take the train.  (My town is so pathetic that it doesn’t even have a bus stop at our lightrail station, and on weekdays, the parking lot is full by 7am.)

As soon as I find a place to recycle the Nexus, I will. Though I’ll probably still keep the battery as a backup.

While I’ve talked about ditching the smartphone before, it wasn’t all told, a complete transition. I still had the devices in my possession, and they still had wifi capability, so I’d use them like tiny tablets here and there. Mostly to read articles I’d saved to Pocket, or to check traffic, or to call that Uber ride. I also used it extensively as a music player. So what the heck do I do now?

At the end of the day, the Nexus allowed me to do three important things that I need to work out other arrangements for. In my previous Going Analog post, I talked about overcoming the fear of having to navigate without the use of GPS, and I’m improving my navigation abilities by leaps and bounds by no longer relying on technology to do that kind of thinking for me. I’ve since done dozens of drive-by comp shoots for my father, who’s a residential appraiser, with nothing more than a printed map and a list of address numbers. I’m confident that I could find my way anywhere without GPS at this point.

The first problem though, the music player, is not really that much of a problem at all – or rather, it was, until I remembered that I still have my old Zune MP3 player from circa 2008. Microsoft discontinued the Zune product line many moons ago, even though it was an arguably better product than the iPod, had better internet browsing capabilities than most of other pre-iPhone smartphones of the time, and its touchscreen keyboard was better designed than that of the early iPhones as well. I’m currently waiting for my new sync cable to arrive in the mail, at which point I’ll fire up the Zune for the first time in at least 6 years. (And then see about stocking up on spare batteries from ebay.) And when I’m in the car, I’ll probably be listening to my growing CD collection (though CDs are hardly “analog”; however, they are not ephemeral like digital files are). So that’s one problem dealt with.

The secondproblem is Uber, though I rarely use it. In the past few months I’ve learned that it is illegal to hail cabs in Los Angeles, and that in order to get a ride, you have to call a central dispatch to schedule a pickup. My research has left me a little skeptical of LA’s cab industry; no company seems to have more than a 3-star rating, and many of them only have 2. On yelp I’ve read a lot of horror stories about taxis arriving an hour late, or not showing up at all, and drivers trying to inflate their fare by not taking the fastest route. If I’m taking Uber to the train station and need to make it to work on time, I need to know that my cab ride will arrive when its supposed to arrive. Likewise, if I’m stranded someplace late at night, then I don’t want to wait around for an hour then either.

Of course, these fears are a little overblown – the telltale mark of a convenience being taken away from somebody who’s long since taken it for granted. Being a car-owner now, I don’t take the train as often as I used to, and therefore I don’t often find myself needing an Uber much at all. My fears about getting stranded too, that typical “what if” scenario that is never likely to happen, are also needless: there’s nowhere I’d be where I could call an Uber but not be able to have a family member to come get me. In in truly exceptional situations, like my last year’s solo trip to Olypmia, WA, which left me stuck at the train station after the last bus had come and gone, I could always call somebody and have them arrange a ride for me.

The final problem is photos. I will probably get a point-and-shoot to solve that problem. Remember point-and-shoots? Battery lasted forever, they could more or less withstand being dropped, and they took great photos to boot. Smartphones have completely gutted the low-end market, though, so most of the worthwhile ones nowadays cost at least several hundred dollars. Thankfully, I bought my husband and I a pair just before the aforementioned gutting happened, and he is more than happy to give me his. (I, of course, managed to smash mine a year after I bought it. And I mean smash: accidentally positioned a chair leg on it and proceeded to sit down.) Point-and-shoots require more diligence than the ubiquitous smartphone, though. They require more planning, more thinking, more process than simply pushing a button and uploading the thing to Instagram. A while ago I realized that I no longer wanted to take pictures of things willy-nilly like everyone else; we are drowning in cheap images, and I didn’t really want to contribute to that cognitive fog. And I definitely didn’t want to take selfies anymore. (Especially knowing what Facebook was doing with them without my permission.) So now, every time I want to share a photo with the world, I’ll have to take it with a disconnected, specialized device, upload it to the computer later, sort through them, and then decide if any of them are worth sharing. Just my kind of tedious.

More broadly, though, there’s still a finality to all this. I had the emotional support of at least wifi-powered devices that could fit in my pocket, but that too is on the way out. I’m channeling a frame of mind I had for the first 22 years of my life: being disconnected is natural. And, arguably, it’s good.

The whole smartphone thing seemed like such an amazing leap forward. Internet communication and digital entertainment wherever there was a cell signal. It promised an end to boredom, to inefficiency, to loneliness, but it really did nothing but make us allergic to spare time, addicted to mindless “productivity”, and terrified of solitude. In reality, all we got was that famous line from the chorus of an Eagles’ song: Everything, all the time.

My other problem is that I read too much now. I go through a book a week, it seems like, what with all these extra little moments I find myself with these days. But there’s an old school cure for that too: a library card.

What the Whole Foods Buyout Means

Oops, looks like this got prematurely posted as I was working on it. So here it is again, all finished-like!

I pick on Whole Paycheck – I mean, Whole Foods – a lot. I did it before I started working there, and I do it even more now that I’ve seen first-hand how the proverbial sausage is made. Why? Well, first off, they make it so easy. They’re a grocery store for the clueless and self-righteous elite, for people who’ve probably never worked a service job in their life. They prey on the aforementioned elites’ desperation to buy happiness, to buy enlightenment, to buy guilt-alleviation, and to buy youth, beauty, and whatever the hell “wellness” is. And since they opened their first store back in the 80’s, they’ve done a pretty damn good job.

But not quite so much anymore.

Sales for the all-natural grocer have been in steady decline for some years now. I’ve heard stories from co-workers about the good ol’ days of gainsharing payouts – gainsharing is the store’s practice of dividing up some of a store’s excess profits over the course of the year and distributing it among employees around the holidays – which used to be in the hundreds of dollars. In the past 5 years, payouts have plummeted, and have recently been in the measly dozens of dollars. And if this is happening at the leading store in the entire region, employees at other locations probably see hardly any payout at all.

The Big Squeeze

To put the severity of this in perspective: the gainsharing board at my store, a little corner of baseless and manufactured optimism, is proud to boast month after month of surplus that will be available for the gainsharing program; one little detail, though, is that these surpluses are not from sales, but from labor. A labor surplus means that when employees are let go, or when they move on, they are not replaced, leaving the rest of the team to pick up the slack. More work is created for those remaining, so a gainsharing payout from a labor surplus is hardly an extra “bonus” at all – it’s actually hard-earned pay and it’s peanuts to boot.

This kind of cannibalization, this slow speeding up of the treadmill, I’ve begun to call The Big Squeeze. It’s happening across the board in the US economy, and hitting the retail sector hardest.

Imagine, for a moment, a toothpaste tube. It’s brand-new and filled to overflowing. At first, you only have to give the tube the slightest pinch to get some of the toothpaste out. But as more and more of the toothpaste gets used up, you have to squeeze harder. Without taking the analogy too far, imagine a fist holding the tube in the middle, and squeezing the toothpaste out that way. The middle disappears first, right? That fist, squeezing the tube empty, is what our economy looks like right now. And toothpaste, remember, rarely finds its way back in the tube, let alone worked back to the bottom.

Another way in which things resemble a Big Squeeze might be found in the metaphor of an orange being juiced. Getting the juice out is easy for the first few seconds, but quickly becomes more difficult as there is less and less to extract. The same principle can be applied to the labor situation. To use my experience as an example again: another co-worker told me that when she first started at our location about 3 or 4 years ago, the job was orders of magnitude simpler. The menu was half of its current size, we had less equipment to use and manage, and the ingredients we worked with were far fewer.

In my short 8 months there, the menu has grown by about 30%, the number and variety of ingredients used to make orders have almost doubled, and time spent making orders has increased. Adding to this is further complexity due to changes in the chemicals we use for cleaning and sanitation, and more rigorous procedures associated with their use. (Because of those wonderful labor “surpluses”, we don’t have the time to actually perform any of those procedures, and are often required to cook the log books while supervisors look the other way. Who the fuck has time to check the PPM of chemical formulas twice a day when we sometimes don’t even get the opportunity to take our legally-mandated breaks?) And yet, there’s still only ever one or two of us doing the work that three or four people should be doing.

All of this has been an effort on the part of Whole Foods to squeeze extra efficiency out of its employees. First, they gutted labor, but once you’re already running on a skeleton crew, you can’t get rid of any more people; there’s only so much fat you can trim. So the next strategy is always, invariably, to extract more efficiency out of what you have left: you try to expand the size of the ship and spread your skeleton crew thinner. You can’t make them work longer hours, but you can train people to do a wider variety of things, so that they might be more versatile employees, or just hire floaters in lieu of department-specific workers (sacrificing expertise and customer service). You introduce more and more complexity to the jobs they already do, barraging customers with a larger buffet of choices (which all cost extra, but succeeds in distracting from the dip in quality of core products; at least, for a time).

These are all tried-and-true methods of a failing business – it’s also, if you think about it, how a star goes supernova. The question is, does it collapse into a dwarf star or a singularity? Whole Foods was limping, and Amazon pounced – personally, I feel as if the company has gotten swallowed up by a supermassive black hole before we even got a chance to find out either way.

A Horseman of the Apocalypse

Amazon, along with Google, Facebook, and Walmart, are the proverbial Four Horsemen: Surveillance, Enclosure, Monopoly, and Conquest.

As the Horseman of Enclosure, Amazon would be more than happy to see the dissolution of retail and public space as we currently know it. In fact, Jeff Bezos would probably wet himself with glee if the American public didn’t ever leave the house – they’d do all their shopping and consume all their entertainment from the comfort of their armchairs, likely using Amazon to do it. A few months ago, that kind of domination would not have been complete, though. As Fortune explains, the grocery business is a notoriously tough nut to crack, and aside from the smattering of shop-for-you services that have cropped up in recent years, online companies looking for an “in” haven’t found one… until now:

“Food has been insulated from the e-commerce revolution over the last 20 years, but the reality is consumers are going online, they are expecting mobile, and they want the ultimate convenience,” said Michael Wystrach, co-founder and CEO of meal delivery service Freshly, in an interview with Fortune. “The evolution of the grocery store business is going to evolve dramatically over the next five years.”

“The reality is consumers are going online”.

I don’t think I actually buy that when it comes to food. I’m not really able to find data, but if Instacart’s Foodie Awards are any indication, it’s that higher-end, “artisan” food products are the most popular purchases its customers make. It’s not quite Blue Apron-level elite, but these kinds of products (cold brew coffee, artisan marshmallows, prosciutto, etc.) are pretty firmly outside the price range of the working class. The lower middle class, the working class, and those in even lower income brackets, then, are clearly not doing their grocery shopping online.

What’s happening here, then, is that Silicon Valley and the other bloated behemoths of e-commerce are introducing disruptive technologies and business strategies that only the monied are in a position to take advantage of, then, still propped up by venture capitalist cash and itching to get out of the red, proceed to declare that “all” consumers want the future of X industry to go in their direction, and then actualize their self-fulfilling prophecy by muscling their way into markets that don’t actually want them, or by merging with bigger players and choking off the competition, leaving the less monied with no other choice but to shell out. This is how Walmart, the Horseman of Conquest, functions in the brick-and-mortar world. Amazon simply does it in notional space – by colonizing your purchasing habits even though other alternatives are still technically available.

Instacart will not ultimately survive the Amazon buyout unless it, too, is assimilated. Me and a few of my co-workers, in fact, don’t even predict that Whole Foods will survive the buyout. It will either not exist in another 10 or 15 years, or will have been rendered completely unrecognizable. This is what companies in capitalist economies do, though: the only way to survive is to cannibalize your own long-term interests, and then prostrate yourself before the highest bidder.

In other words, the only way to get toothpaste out of the tube is to squeeze.

Where Values Don’t Really Matter

In the hallways behind the public-facing part of the store at my location, we’ve got the “Core Values” painted on the walls. They’re nothing more than bits of decoration on otherwise drab gray paint that everyone ignores; a perfect microcosm to how often anyone at the company thinks about them when making a decision, least of all the CEO. Be wary of for-profit businesses who claim to have a mission statement beyond “make as much money as possible”, because when their back is to the wall, or when a quick buck is to be made, you can bet your ass that money will always trump the “mission”.

The extent to which a large corporate entity can ignore its own mission statement at the prospect of increasing sales can’t get any more evident than with Whole Foods post-buyout. For shits and giggles, I’ll go over each tenet and explain just how, exactly, it will now cease to have any meaning. (Not that many of them ever did.)

  • We sell the highest quality natural and organic products available: This is just plain wrong – really, only somebody who literally has their head up their ass would believe this. This is, of course, if you don’t equate “high-quality” with “fancy” – ie. products that have way too much R&D invested in their packaging, or products that have been processed to heck and gone to make it more palatable to western tastebuds.
  • We satisfy, delight, and nourish our customers: This one’s tricky because none of it really means anything. However, our customers are dissatisfied and irked all the time; every day those kinds of people make my job just that much harder as I watch them cut each other in line, snap their fingers at us to get our attention, or interrupt us as we’re helping somebody else. In fact, it seems like almost half of our customers seem to be in a bad mood on any given day!
  • We support team member excellence and happiness: This has always been bullshit, but now with Amazon running the show, I can’t see it ever improving. Amazon is one of the worst employers out there, and you’d be hard pressed to get me to believe that there won’t be bleed-over in how Whole Foods will be expected to treat its workers in the future, especially if Amazon is looking to create an even tighter, leaner ship. I already explained the so-called “labor surplus” above, but also there’s the fact that raises are hard to come by, everyone who works there is constantly amped up on nigh-lethal doses of caffeine just to keep up with the hard, unpredictable hours, and perks are far and few between.
  • We serve and support our local and global communities: Aside from the small smattering of fair trade items that the store stocks (and ignoring that the Fair Trade label has problems of its own), I don’t really see how WF differs drastically from any other typical grocery store. Unfortunately, now with Amazon in the picture, this will be even more meaningless: Amazon cares nothing for anything but “free trade” – that is, the sort of free trade that makes it easier for them to muscle their way into whatever markets, wherever, and to chew people up and spit them out.
  • We practice and advance environmental stewardship: Laughable. Simply laughable. I shouldn’t have to explain why this is such a bald-faced lie. Oh wait, I sort of did.
  • We create ongoing win-win partnerships with our suppliers: This may be true as of right now. I’m not sure. I know that’s not always been the case, though, especially with that little scandal about WF using prison labor to source some of their products. (Prisoners, that is, who legally get paid less than a dollar per hour of work, and whose employ is not federally regulated.) Post-buyout, again, I can’t really see this improving. All I know is how Amazon treats its self-published authors and what it does (or does not do, rather) for product pricing.
  • We promote the health of our stakeholders through healthy eating education: I’m guessing that “stakeholders” here means customers and employees, in which case it’s a wash. Only a couple of the stores I’ve been to actually host classes and workshops about healthy eating, and the rest is your superfood of the week bullcrap. Like the whole juice trend (and not to mention the partnership with Juicero a few of the So Cal stores have made): juice is not actually that healthy. It’s basically nature’s flat soda: sugar water. And yet, along with a lot of other over-priced “food” items making dubious promises, like probiotics, prebiotics, turmeric, bone broth, and wheatgrass, they keep pushing it on the consumer. This stuff isn’t any healthier than the boring shit like brown rice and cabbagebut it sure is for WF’s coffers!
  • We create wealth through profits and growth: I saved this one for last because it’s the only honest sentence they have in their whole portfolio of marketing copy. The problem, obviously, is wealth for whom. Certainly not employees, and it’s definitely a questionable claim regarding their supply chain, but as far as corporate goes, this is 100% true. So congratulations, Whole Foods, your mission statement isn’t all lies, at least.

The Future of the Grocery Store

Part of Whole Food’s decline is in no small part due to the wider availability of organic food now than when the company started over 30 years ago. This has forced it to respond in predictable ways: provide ever more niche goods as well as target a niche market – upscale health-conscious consumers rather than the grubbier hippy-types that started the health food store industry. Unfortunately, when you cater to the rich and well-to-do, you have to make a lot of compromises to keep them coming back. This is how we got that Juicero pilot program – the Juicero itself the epitome of Silicon Valley hubris – and other food fads, each one in turn promising, in ever more colorful language than its predecessors, health, happiness, and everlasting youth.

What Amazon might plan to do with Whole Foods should scare you, though. If it means to make a hard push for personal shoppers, then say goodbye top even more customer service jobs as the rest of the grocery industry is forced to kow-tow to the course charted by the e-commerce behemoth. Personal shoppers, not being the people for whom a good customer service experience is directed toward, won’t mind waiting in longer lines as cashiers are let go. People with experience and knowledge about certain products won’t be necessary either – a personal shopper’s job rarely involves making decisions that would require the input of an expert. They are usually hesitant to make any executive decisions on behalf of their clients at all, as a matter of fact. If nothing else, the Amazon deal will result in fewer jobs in the long run, and WF stores will likely be nothing more than the raw material to start its own warehouse chain specifically catering toward gig economy personal shoppers.

Whole Food’s share of the organic and all-natural pie will not be growing again. This is what the big picture is telling us, for those who might listen. As wealth continues to trickle up, as the middle continues to hemorrhage due to the big squeeze, the number of customers who can afford to shop at Whole Foods will only shrink. And as that customer base shrinks, the only way to stay out of the red is either downsize, or find new markets. Amazon will likely encourage, if not downright force, both. The downsizing is already happening; see above. And it’s only worked a little bit, only bought the company a little more time. So what does Amazon plan to do?

Well, Jeff Bezos has said that he wants to use WF to compete with the big warehouse stores like Costco and Sam’s Club, and that should be an indication of the future he’s imagining. This should terrify you: because what Amazon wants, Amazon usually gets. It’s obliterated the brick-and-mortar retail industry, eradicating employment at traditional stores, and introduced logistics jobs in their place. Now instead of being a full-time employee at some store, where you get a decent amount of human interaction, where you get benefits and perhaps a store discount, you can work in a sprawling, sunless warehouse complex where you rarely speak to anyone while on the clock. Or, you can ship packages for them, using your own car, your own insurance, and your own gas money.

No matter what they might try to tell you, this is the future Amazon has in mind for the grocery store:

And they’ll let nothing get in their way.

Going Analog Part 5: Navigation

Since ditching the smartphone, I’ve only put my sim card back in for the purpose of using GPS navigation on one single occasion. This was a multi-legged, complex series of trips in a part of town I was completely unfamiliar with, and my timing was important.

I went from the San Gabriel Valley to Irvine to pick my dad up from the train station – whose location I didn’t know – and then we drove to where I was checking out a Cherokee I saw on Craigslist near the beach. The Jeep was in abysmal condition, so I passed on it, and we found ourselves at a used car lot about a mile up the road, where I wound up buying my current Cherokee. My dad, who was also in the area to test drive a used car, needed to make his appointment a few miles away while they put a fresh battery in the Jeep at the used dealer. An hour later, and the two of us suddenly had three vehicles in our possession. So, with the Jeep still at the dealer, we dropped the car I drove over with at the nearest Amtrak station, which I felt comfortable leaving overnight, and drove back to pick up the Jeep. From there my dad and I parted ways, each of us in a “new” car. I promptly took off and headed for a birthday dinner in Long Beach, deciding to take side streets since the Saturday afternoon traffic had all but turned the local freeways into parking lots. After dinner, we drove someplace else for drinks, and at the end of the evening, someone decided to help me get both cars back that night instead of me taking the train to pick it up the following day.

Whew, I’m tired just from remembering all that!

Situations like aren’t regular occurrences for most people. For me, that kind of logistical nightmare happens only once or twice a year, at best. Without addresses for any of my destinations, I would have been almost completely lost. (Though drive in a straight line long enough in this town, and you’re bound to run into something you’re familiar with.) If I’d had an hour to prepare and plot my trips on paper, I probably could have done it. But the fact of the matter was that I hadn’t quite built up my psychological tolerance to getting lost as much as I have now.

I have gotten lost since then, and somewhat majorly. Only a couple weeks after that, I was supposed to meet a friend in another (albeit closer) part of town I wasn’t so familiar with. The freeways around the border between Glendale and Los Angeles get pretty messy also, and apparently major streets change names when you’re not expecting them to: for instance, the northbound offramp for the street I wanted went by a different name than the southbound! My neatly memorized planogram of what sequence of freeways I needed, the offramp to look out for, and the general direction to make my way in after that went out the window when I realized that I was no longer in Glendale at all. To make matters worse, due to all the junctions in that area, getting off the freeway to get back on in the other direction was more complicated than I was expecting. Two more things added insult to injury: not only was I running the heater in that 90F weather to help the shot radiator do its job, but I was running on fumes to boot!

But I kept my cool. In fact, keeping your cool is probably the most important thing about using analog navigation tools – or in my case, an imperfect mental snapshot of Google maps and a 12-year-old memory of that one time I visited somebody who used to live there I think?

I got there, I didn’t run out of gas, and I learned a lot about getting around the Atwater Village area, which I am never, ever going to forget now. Did I wish I had a GPS to help me navigate that fiasco? No. It was kind of fun actually, in the way that taking something apart and putting it back together as you figure out how its works is fun. Because that’s what navigation is, really: mentally taking apart a roadmap, street by street, turn by turn, and figuring out how a neighborhood or a landscape works. Navigation is a skill; if you do this enough, it’ll soon become intuitive, and the muscle memory you develop, the resilience to irrational anxiety, will help you navigate places you’ve never even been to. Or places that don’t even have roads.

Getting lost doesn’t happen nearly as often as it used to even just a few years ago, and I fear what this is doing to our collective tolerance for spontaneity, our fortitude in the face of the unknown, and our own propensity to fear the worst. If we can’t handle not knowing where we are in a grid full of people whom we can ask directions from, then how will we be able to get ourselves out of stickier situations? What happens when the car breaks down in an area with no cell service? Or when you get turned around on the hiking trail? How we respond when the familiar suddenly becomes unfamiliar is important, and being able to assess the situation while keeping calm is no less than a life skill.

I once saw a 70 year old man on a forum complaining about young people being too dependent on complex technology to save them from bad situations, and said that if a person didn’t know how to read a map and compass, then they deserved to get lost. I’m inclined to agree, to be honest. Or rather, that they ought to get lost, and get lost repeatedly, until they realize that there’s nothing to be scared of, and nothing to be inconvenienced by if you’re worth your salt.

Remember Thomas Guides? Let’s bring those back. They’re sure as hell cheaper than a data plan.

We Might Learn From the Cubans

At 28, 5 years after moving back to LA from my college days in New York City, I’ve bought my first car. He’s all steel, with a curb weight of about 3800 pounds and an engine, I keep hearing, that just won’t quit. “Bulletproof” is a descriptor I’ve heard and read about the inline 6 countless times now. People get into accidents with them and are able to drive away in their totaled cars, unharmed.

If my car was a person, though, he’d be old enough to drink. Born in 1996 with three previous owners and 193,000 miles under his belt, the relationship I plan on having with this car is going to be one that not many Americans will be able to relate to. Jeepers will, obviously: It’s a Jeep thing. But the people I hope to take inspiration from in the years ahead will be the Cubans and their “yank tanks”.

Zero wasters and other low-impact folk really need to look at how Cuba has survived the 60 years since President Kennedy signed the order that choked off all resources to the small, harmless, communist nation in an attempt at attrition. The islanders didn’t succumb to US bullying, though: things were very hard, but they made do with what they had to work with. They are agriculturally self-sufficient, they’ve perfected the art of preventative medicine, and they’ve succeeded in keeping the nation’s fleet of 1950’s-era cars running in spite of sanctions and the complete collapse of a replacement parts market.  Motor Trend magazine sent a writer there to experience the Cuban car culture and this is the sight he was greeted with:

…strolling the busy streets of Havana today is like teleporting back into a 1950s Hollywood movie. You half expect Jimmy Stewart to drive past tailing Kim Novak in his DeSoto. We came here knowing we’d see a few classic American rides, but, in fact, amid a sprinkling of Russian Ladas and the occasional Korean compact, the grand old iron is everywhere. At a nearby curb sits a ’52 Ford Crestliner. There on the Malecón, the broad artery that sweeps along Havana’s waterfront, glides a ’57 Buick Century, followed quickly by a ’58 Chevy Impala and a ’57 Plymouth Fury. Few and far between are the cream puffs, true, but most of the passing museum pieces look amazingly good considering they’re well past retirement age and have never stopped working fulltime.

Most of these vehicles, as the author calls them though, are “zombies” and “mutants”. Many of them don’t even have the original motors anymore, and some of them don’t even have car motors. But is that so bad?

Dimitrio lifts the massive hood [of his 1953 Oldsmobile]. “This engine? Soviet. But not normal car engine. They use this to power welding machine.” Indeed, much of Dimitrio’s Oldsmobile runs on similarly ingenious life support. He points to the driver’s door. “That car is 60 years old. Where you can find a door for that piece of shit? If someone smashes your car, they have to make a new one.” Dimitrio moves to the back of the work yard, picks up a finished rectangle of “new” floorpan. “These guys, they make the pieces by hand — with a hammer.” He runs his fingers over the symmetrical square indentations in the metal, each one hand-beaten into shape. “This isn’t work,” says Dimitrio. “This…is art.”

A sustainable automobile culture and industry could never have looked like anything but this. They would have to be treated as heirlooms, driven by careful owners and maintained by guilds of car-wrights. But instead we’ve built the entire apparatus of automobile construction and maintenance around the rapidly fading mirage of cheap energy. Instead, we live in a culture where people upgrade cars faster than they upgrade mattresses. And like everything else in our failing world of consumer goods, even our cars are increasingly designed to be disposable.

I mean, let’s face the facts here: my 1996 Jeep Cherokee that gets 20 MPG under the best of conditions is, in a number of ways, more sustainable than a brand new Tesla or Prius. The most obvious reason is due to the reality of embodied energy – the carbon footprint of simply manufacturing a new vehicle and getting it to the show floor. If you take a look at the numbers for a Tesla vehicle – or even the new Tesla battery pack “Gigafactory”, the plant that’s due to be responsible for manufacturing the very backbone of its vehicles – it just doesn’t work out. However, it’s more than that: it’s the hidden maintenance costs of flimsy vehicles riddled with computer chips, cameras, and other “smart” technology. Who can fix a Tesla when it breaks down? Not you, that’s for sure – the learning curve for performing maintenance on a Tesla vehicle is so steep that you have currently have no choice but to take it to a dealership for repairs. You can’t just be a mechanic anymore; you apparently have to be a computer engineer as well.

There are other questions too: how easy is it to total? What is the carbon footprint of every individual component under the hood? How many miles will each component last? How easy are the parts to make and what is the embodied energy of the tools required to make them? How long can the workhorse keep running with a simple preventative maintenance routine, or does it need kid glove treatment and witches brews of exotic fluids?

I highly doubt that a Tesla battery can even theoretically last as long as a well-maintained straight 6: I’ve heard from guys who’ve put over 500,000 miles on their Jeeps, and their engines are still going strong. Moreover, when the engine does finally die (and it’s not just a cracked head or broken rod), the block is iron. It can be retooled, rebuilt, and hopefully, reused for another 500k miles. Of course, rebuilding even a basic engine like this costs a few grand and several dozens of hours of work, and most people – most people in the States – would rather just get another car. But I don’t want to be most people if I can avoid it.

Voluntary simplicity doesn’t just apply to wardrobes and kitchen cabinets. In Cuba’s case, the simplicity was quite involuntary, but the things they’ve created due to the strict limitations put on their day-to-day lives forced some amazing things to happen. That’s not to say that the average Cuban wouldn’t trade their 1950’s jalopy with a 4-cylinder Kia motor for something newer; they’re simply a people forced into mind-blowing creative solutions in the face of seemingly impossible circumstances. But that sort of convenience that we’ve come to expect from things like “progress” and “growth” hasn’t gotten us anywhere good lately.

I like to joke that the only “power” feature I’ve got in my car is steering. Aside from the 10-year-old aftermarket stereo, the only buttons I’ve got in the Jeep are for the headlights, defroster, and climate control. He’s about as bare-bones as a 90’s car is going to get (aside, of course, from the coveted 4×4 transfer case), which means that performing my own maintenance is going to be about as easy it gets. The DIY ethic among Jeepers, I should note, is generally about as strong as their love for the brand, and community support is phenomenal.

Every make has its group of aficionados, but aside from hot rodders and vintage muscle car guys, the level of dedication just doesn’t compare in the wider car-loving culture. We just don’t need to give a damn about our cars so long as they get us where we need to go. How many folks read their owner’s manuals cover to cover? (did. And I’ll probably be doing it again for a refresher soon enough.)

I won’t lie: the simplest thing to do would be to not have a car at all. In fact, since buying the Jeep, my life has gotten about twice as complex as it was before. If I’m to learn to fix the Jeep, then I need to know the Jeep: I’ve already spent dozens of hours researching parts, model year quirks, potential upgrades, problems, noises, wiring diagrams, octane ratings, maintenance schedules, best practices, and even etiquette. I know how to begin diagnosing problems that I had no idea existed before, or check the integrity of parts that I ever knew needed checking. The Jeep is not a low-maintenance vehicle; he requires a level of vigilance that most other car owners could never be bothered with. I glance at my gauges as often as I glance at the rearview mirror while driving. I keep a notebook in the glove compartment with a list of every single little thing I’ve done to him, who did it, and how many miles was on the odometer when it was done. I keep a towel in the back for when I need to pop the hood and get my hands dirty.

But I need a car now, and I refused to get one that I didn’t love enough to be in it for the long haul. Just as I don’t want my life riddled with disposable clothes, disposable plates, or disposable bags. And the old wartime adage of “make do and mend” extends to so much more than just socks. We don’t get rid of our homes as soon as they show signs of wear and tear, as soon as the plumbing goes out, or the roof leaks, or a fire levels the garage. We do so much living in our vehicles, that the same should be said of them too.

So, I’m going to learn from the Cubans as much as I can. Such a way of doing things is laborious, sometimes not especially cost-effective, and within the unimpressive rigidity of our convenience-driven consumer culture, it’s probably even just plain lunacy. But so long as I can afford parts and can tackle the relatively modest learning curve of car maintenance, then by all means: call me crazy.

(Must be a Jeep thing.)

More on the Cuban cottage auto industry:

More on high mileage cars:

Don’t Be That Lady.

We had a lady show up at work today asking for some water. So my co-worker grabbed a plastic cup, proceeded to fill it, and handed it to her. This was when we found out that she’d wanted to fill up her ostentatiously overpriced Swell bottle.

“I don’t want a plastic cup, that’s bad for the environment.”

We explained that her ostentatiously overpriced personal drinking vessel was not allowed to touch our equipment because of health reasons. My co-worker said this came down from the health department (which is a story I hadn’t heard yet, though to be fair, I haven’t heard any explanation for the change whatsoever), and that there was nothing we could do. This poor woman, thinking of nothing but the welfare of “the environment”, refused the disposable cup and presumably went to a supervisor to find out what could be done. She returned a few minutes later with the supervisor, who explained that he’d talked to one of the assistant store managers, who said that we were allowed to fill her cup with our disposable cup, and then reuse the disposable cup for another customer.

This seemed marginally satisfactory to her, and so she proceeded to awkwardly try to pour water from a 32 oz. cup into the tiny, useless mouth of her Swell bottle, spilling water everywhere in the process.

My co-workers had since turned their attention somewhere else, and sensing that the situation was not adequately resolved, I told her that the decision had come down from corporate, and that if this was really important to her, it would do her well to write them about it. This seemed to reinvigorate her, giving her a kind of recourse she hadn’t considered until then, and she walked away from the exchange with a sense of purpose.

My co-workers laughed about it for a while, and they congratulated me on being such a good mediator. I told them that the rule was “fucking stupid”, since every other coffee bar on earth takes personal cups – we reusable types buy insulated mugs for a reason! – and they agreed.

But the encounter was still funny to them, and me too.

Because this woman is a dime a dozen: your stereotypical conscious consumer who doesn’t actually have a damned clue about what they’re supposed to be conscious of. So let’s break this moment down a little.

First off, she showed up with a ostentatiously overpriced Swell bottle. The design is meant to feel sleek and luxurious, not actually be practical in any way. Wider mouth bottles are easier to fill in all manner of situations, not just sink faucets, and they’re easier to clean. Stainless steel is also neither eco-friendly nor sustainable in any meaningful sense.

Secondly, her verbalized rationale: “That’s bad for the environment.” Nothing sets off my shelteredenvironmentalistdar like hearing words such as those spoken about disposable plastic cups in a corporate grocery store chain with very plainly dubious sustainability practices. Guess what? Her Prius is bad for the environment too – so is the sheetrock in the walls of her house, as well as the manufacturing practices that produced the clothes on her body, and as the energy that will inevitably go into sending her angry email off to Whole Foods customer service. Fixating on plastic cups as part of your strategy to save the environment is about as useful as fixating on dust bunnies in your strategy to save your already burning house. (Keeping a tidy house, however, will make it easier to get out alive when it does inevitably go up in flames.)

Thirdly, the appeal to authority: the poor supervisor she got involved. He wasn’t even our supervisor, but some leadership for what we call “front end” –  basically check-out and all the store infrastructure that concerns coming and going from the store. The woman clearly had no idea how retail businesses actually work, which is her first mistake, because then she would have known that most of us are completely powerless to do anything but obey the health department (where it’s convenient for the store to do so, of course), and make customers as happy as possible while extracting as much money from them as possible. If we tell you that we can’t do something, then know that we don’t say that lightly: one of our unspoken maxims is to never tell a customer “no”. So when we do actually have to tell them no, it’s a big deal. It came from on high. Our non-answer should have clued her into how entrenched we are in this culture of expert lip service and limited liability.

Her last mistake was trusting Whole Foods to give a damn. Let me say this in plain English: Whole Foods does not give a damn. It doesn’t give a damn about climate change, it doesn’t give a damn about waste reduction, it doesn’t give a damn about resource overshoot and depletion, it doesn’t give a damn about pollution, it doesn’t give a damn about sustainability. What Whole Foods cares about is making money, just like every other business in the country. (If Whole foods really gave a damn about any of those things, it’d declare itself a conscientious objector of industrial consumer capitalism and close its doors.) This woman didn’t even have the faintest idea that Whole Foods didn’t have her best interests at heart, wasn’t completely committed to environmental and humanitarian issues, and that money, somehow, doesn’t come first.

Please don’t be this woman. Please get your facts straight, get your environmental statistics from someplace other than Treehugger or Facebook, and stop putting blind faith in a system that only values you for the plastic in your wallet. By all means, make a stink about the ridiculousness of requiring disposable cups at a coffee bar – raise hell even – but as you do it, remember that, in the scheme of things, it’s as futile as rearranging the deck chairs on the Titanic.

A Letter to Mark Boyle

I wrote a letter to Mark Boyle recently, the Guardian writer who went off-grid and ditched electricity:

Hi Mark,

I just recently discovered your endeavor to live a quieter, slower, simpler, kinder life, and I applaud you. In the past few years I’ve drifted through the ruins of the peak oil scene, picking up pieces here and there, before doing a intensive immersion into the philosophy of radical primitivism. I didn’t stay long in either of those places, but I learned a lot, and I’ve since come to the realization that industrial society more broadly and digital infrastructure specifically are built on the backs of failed states, gutted wildernesses, and borrowed time whose interest rate we cannot and could never afford.

I’ve also learned that there are only a small handful of things in this world that I can safely take for granted: that human works tend to fail and disappear faster than we can imagine, that plants -want- to grow, and that the most meaningful relationships are built not on shared demographics, but shared experience, cooperation, and most importantly, proximity.

You are living the life I want to live. And if I’m honest with myself, you are living the life I’ve always wanted to live. What child dreams of growing up to pay bills, read emails, and compulsively check Facebook 14 times a day?

I plan on being where you are soon enough, however. My husband and I will be moving out of the city soon enough to hand-build our own house in central British Columbia somewhere. It will be small, and cold during the winter, but it’ll be ours through and through, and that’s more than most people can say about anything they own. The only thing we’ve yet to hammer out is exactly how many light bulbs we want in the house. (I’m thinking maybe two: one for each of us.)

Please keep in touch with the digital world, Mark. There is a great discontentment bubbling up among people of all ages and walks of life, and whether they know it or not, they’re searching for a new story. They want their preconceptions about technology to be proven wrong, but so far no one has given them the excuse they need to walk away. Maybe you could be that person.

I was hoping that I’d be given an address where I could write to you by mail, but it appears that typing this into a form on a webpage will have to do the trick.

Anyways, I’m going to end this on a VERY trite note: thank you for being the change you want to see in the world.


Of course I discovered that a mailing address was provided (couched in a paragraph, so I didn’t see it), so I’ll probably write to him that way too. Even if only to say “Ha! Found the snail mail address!”

Book Review: Second Skin

Second Skin: Choosing and Caring for Textiles and Clothing is part how-to, part manifesto, and part memoir by lifelong seamstress, dyer, and textile artist India Flint, made famous by her contributions to the world of environmentally-friendly dyeing and surface design. (I took a class last year to learn her ecoprinting technique from a local Vancouver artist.)

India Flint is a staunch and powerful, though still gentle, voice in the slow fashion movement. And by slow, I mean slow. She is unrelenting in her dislike of synthetic fibers, high-impact dyes, and consumer culture’s influence on design and wastefulness.

The official blurb:

Almost from the moment of our birth, clothing acts as our second skin, yet we rarely consider where our clothes have come from and the effects they might have on the environment and ourselves. This beautifully photographed and illustrated book is about easily achievable ways to care for the planet by living simpler lives and using fewer resources, specifically those to do with cloth and clothing. It discusses the role of cloth in how consumption affects the ecology; looks at what textiles are made from and examines their properties, with an emphasis on those derived from natural sources; and talks about how to make informed choices regarding clothing-including deciding how much clothing one really needs. It also covers how to mend and maintain clothing, repurpose fashion, dyeing, and when all else fails, instructions for patching, piecing, felting, and twining. One ‘gallery’ chapter is dedicated to clothing designers and artists who have made a practice of working with salvaged materials, including Natalie Chanin (Alabama), Jude Hill (Long Island), Christine Mauersberger (Cleveland), and Dorothy Caldwell (Hastings, Ontario).

Honestly? This book is a must-have for people interested in lowering the carbon footprint of their wardrobes. And I don’t use that term lightly. Flint is thorough in her explanations of even the fibers themselves, their histories, and their contemporary processing methods; everything from how to choose the fabric your clothes are made from, to what to do when they start breaking down is under her slow, careful purview. She leaves no stone unturned.

Some reviewers are put-off by her reverence for textiles, and many pick up her books looking for simple step-by-step instruction. But that’s not what India Flint is about – she will not allow herself to abandon the whole picture of the textile industry to focus on some little technical detail, and she won’t let you forget the big picture either. I don’t find this off-putting, actually. I find it refreshing and necessary, and as a low-impact zero-waster (the two are not one in the same!), this provides an important piece often missing from the dialogue we have concerning what, exactly, goes into making our wardrobes.

The book itself is beautifully designed, too, and as a hardback, should last for years to come. Flint’s writing can get a little precious at times, but it really does fit with her slower way of life, and if you take the time to read her stories, you’ll find yourself rewarded with relatable anecdotes and inspiration from where her own life has taken her.

It’s not just about technical know-how for making our clothes last longer. It’s about asking ourselves how many clothes we have, why our clothes look the way they do, why they’re made from the materials that they are, why we wear them how we do, and why we can’t put more care and effort into making them last until there’s barely little more than threadbare scraps left before returning them to the earth.

Second Skin is a book that concerns itself with philosophy and ethics as much as it does with tricks of the trade, chemistry, and why wool felts when you wash it in hot water. If that bothers you, then you might ask yourself why that is. And if not, if you’re looking for a text packed with environmentally-conscious knowledge about textiles as well as one that asks harder questions, then this is definitely the book for you.

Going Analog Part 4: Reclaiming Real Literacy

About a month or two ago, I made a spur-of-the-moment decision to start lettering my comics by hand when I’d originally planned on doing so at the start of the next volume. I finished my page with some time to spare, so I gave it a go.

Lettering comics isn’t like writing at all – professional letterers, who are about as often seen these days as Bigfoot or the Loch Ness Monster – say that proper comic letters must be drawn: each letterform must be treated as its own tiny picture that must be composed, started and finished, just-so.

I did hand lettering in college, but only because we generally had to when turning in pen-and-paper cartooning assignments. I didn’t take a lettering class, so I wasn’t really graded on my pretty sub-par, albeit perfectly legible, letters, but I wasn’t interested in getting good. I wanted my comics to look like the stuff put out by the big name publishers and big name titles. I wanted my work to look “legit”, and achieving that perfectly sterile, flat, and lifeless quality through the use of Adobe Illustrator was the only way to go about it, I though. Deep down, though, I always hated digital lettering.

Compare this:

With this:

Analog, hand-lettering is a living, breathing thing. It’s a creature that responds to the page, the environment it lives in, rather than just blasted over on top of it like a transposed caption from somewhere else. The latter is a fully composed, united piece of art. The former is a Frankenstein’s monster of dead, disparate ingredients forced to life with a jolt of electricity.

The problem with hand-lettering is that it’s slow, and it takes years to master – in short, the problem is that it’s a craft. And the comics industry, for all its noise and production, is actually pretty threadbare. An emperor without clothes, even. Most of the craft involved in making comics back in the 60’s and 70’s (and underground talent of the 80’s) is long gone now, because it’s simply too inefficient a method of producing flashy, colorful stories. Most comic work these days is a digital assembly line set to a ruthless pace and fueled by artistic compromise. I said on twitter recently that most comic creators these days aren’t cartoonists, but rather would-be animators settling for a poor man’s substitute. The things that make comics a unique and beautiful medium are being forgotten in the streaming age.

Lettering is one of those things, and I’m finding that I like the look of a fully inked comic page complete with word balloons and letters too much to ever go back. It’s how a comic pages were meant to look.

But I’m also doing a lot of thinking about writing in general – the analog art of putting words to paper. Penmanship became a lost art a long time ago, and cursive writing too, but it seems that all writing is in danger of becoming a niche skill. When was the last time you wrote something important by hand? Don’t remember?

There’s something about fountain pens that make you want to hold them and write. I plan on taking up scripting my comics by hand at some point in the near future, the idea of which was entirely inspired by my buying my pair of Kaweco pens. There’s a practical reason for this too, though. John Michael Greer and even The Atlantic both acknowledge the negative effects of word processors on writing. Not only do distractions reign on the digital device, but on a more fundamental level, it mashes together the writing and editing processes into one homonculus of seemingly increased efficiency. Turns out, it’s not actually a boon to productivity at all, because each aspect of writing requires a different part of the brain, and trying to do both at once results in a mental gridlock we know as “writer’s block”. And that’s after you’ve managed to stop compulsively checking Facebook for the umpteenth time.

This whole endeavor has made me question the concept of literacy, though. Can we really be said to be a literate culture if we’ve lost the ability to write longhand, or decipher a broad array of writing styles? Has “literacy” quietly come to encapsulate only being able to read letters formed by typefaces, and writing by punching with our fingertips at chiclet keys?

By removing the craft from these basics of daily life, from these art forms, we relegate them to the chronically underappreciated realm of mere utility, where they are eventually starved of passion and meaning until they’re either forgotten or picked up as hobbies by the rich and made even more inaccessible than they would be if they’d just been unceremoniously left behind.

2017 is the year I begin lettering all of my comics by hand, on paper. It’s also the year I start writing more in general. Grocery lists, notes, correspondence. It’s also going to be the year that I start scripting my comics longhand, too. I’ll buy a notebook specifically for this purpose, divide it into two columns – one for a messy first draft, the second for notes, a final draft, or a complete rewrite altogether – and hammer out pages of script just the same as I do on the computer. And unlike a digital text document, I’ll be able to leaf through the pages; dog-ear them; color-code or otherwise index scenes and important dialogue that I’ll need to consult later. I’ll be able to have a spatial understanding of the work I’ve done, intuitively understand where in the story I am just by feeling how thick the left side of the notebook is compared to the right. I will be engaging the whole of my body and senses in the writing process.

Because I’ve forgotten what that’s like.

And so, probably, have you too.

6 Things Zero Wasters Need to Know About US Supermarkets

So I’ve been with Whole Foods for a good 4 months now, and I think I can safely say that I’ve learned and seen enough to write a post like this. Because zero waste people make a lot of assumptions about the way supermarkets and grocery stores work – either in good faith, or because we assume that store policies are logical, which they aren’t sometimes – and I’m here to set a few things straight.

1. Most of how the modern supermarket functions is due to lawsuits.

Americans are a litigious people. We sue at the drop of a hat, and even the most ridiculous claims have the chance of settling out of court, granting the plaintiff a handsome sum of money. But we’re litigious because we also have a long and storied history of being screwed over by business interests, a history that is just as American as apple pie. See: the Triangle Shirtwaist Factory Fire; the meat-packing industry of late 19th century Chicago; current working conditions of Amazon warehouses.

Part of my orientation involved a 90-minute safety walk around our store, in which one of the assistant managers went over every square inch of the building to outline best practices for emergency exits, eyewash stations, where to put things, and so on. But the subtle language he used made it clear (to me, at least) that these procedures were less about employee and customer safety, and more about avoiding lawsuits, theft, and wasted money. For instance, if someone falls in the store, we are not allowed to help them up – they could sue and claimed we worsened their injuries. Or when taring for an imprecise amount – like butcher paper in the meat department – we always over-tare due to somewhat recent legal action taken against the company for overcharging on weighted items.

Most larger businesses that have been around for a few decades are like this, though, and the vast majority of laws on the books concerning business, public safety, and food handling are because of about 170 years of litigation of consumers and employees against businesses.

When it comes to supermarkets in particular, though, such troubled history sets the stage for the rest of this post.

2. They depend 100% on plastic and disposables.

I’m not kidding. I knew a lot of stuff got thrown away in the process of running a store, but I had no idea until I started working at one. As a floater, if I’m working in a department that involves handling an edible product in any way, I need to wear disposable plastic or latex gloves, and I’m to discard them before handling something else (if I have the opportunity to do so). In this way, I can go through dozens of disposable gloves over the course of a shift, sometimes even most of a box. And I’m just one employee, at one store, at one market chain, handling food at only the final stage of a long assembly line of processes that gets your purchase from the farm to your grocery bags.

Even Whole Foods’ much beloved salad/olive bars and bulk bins use up huge amounts of plastic just to get the stuff from the truck to its final destination out on the floor. For one, bulk product does not actually get packaged in large containers. The biggest olive containers we have, for instance, come from two-gallon buckets of very heavy duty plastic. Some of them come in smaller bags that weigh maybe only a pound or three, and some just come in larger consumer-sized containers.

Without even 5% of the disposable plastics we’re required to use to do our jobs, the store would not be able to function. There would just be no legal way to handle product without it.

3. Everything you return to the store gets thrown away.

Don’t ever, ever return something to a grocery store unless it’s gone bad, because it will end up in the landfill. We cannot put it back on the shelf, even if its been unopened. In fact, if you can compost it at home, do that instead. It’s probably not worth the $4 return.

4. There is little to no auditing of employee waste.

Every department has both black, green, and sometimes blue bins behind the counter, but no one’s there to make sure that they both aren’t treated as garbage bins, and emphasis from management on proper sorting is nonexistent (at my store, at least). Speed of service is valued above anything else at Whole Foods, so during rushes, especially, garbage ends up in whichever receptacle is closest. We have a composting program, but how it works is completely esoteric – we lump stuff that’s mostly compostable together, and set it outside with the other mostly compostable stuff at the loading dock. Where it goes or how they’re able to pick out the thousands of plastic drink cups, straws, gloves, rubber bands, twist ties, milk jugs, juice bottles, and produce stickers is beyond me, and I think, beyond everyone else I work with.

On to of that, there’s really no one to tell us to be more frugal with the tools we have on-hand to accomplish our work with, especially if wasting more translates to being able to do more faster. In the meat department, thawing shrink-wrapped shipments of chickens or racks of bison ribs is done with an industrial sink full of running water. Sometimes it’ll be running for over an hour just for one batch, wasting hundreds, if not thousands, of gallons our precious California water. Or in the juice department, where even the smallest problems are solved by throwing away the first cup and lid and using another one, or using a plastic bag. (And that’s not even mentioning how much waste juicing produces. It’s really almost equivalent to killing an elephant for its tusks or a deer for its antlers and leaving the body to rot. Most of the nutrients is left behind in juicing – it’s truly just a gross status symbol.)

5. Even stuff that looks like it would have been packaged in less plastic is sometimes packaged in a lot of plastic.

During the holidays, all of our drip coffee at the coffee bar came in small baggies of pre-measured grounds that we had to cut open individually, pour into another bag, weigh, and re-measure for use in our industrial coffee maker for the dispensers we have on the counter. At the bakery, all of our “fresh baked” bread comes frozen, shrink-wrapped, and sandwiched between layers of parchment paper (no grocery store actually makes its own batters or doughs on-premises) before being put on baking sheets and thrown in the oven, to give just a few examples.

6. Keeping product topped up is to make you feel better.

Keeping a product topped up – that is, making it look like there’s plenty of it on the shelf – most times has nothing to do with keeping it in-stock in the case someone wants to buy it, and more to do with making the customer feel good. 

This is how a lot of stores wind up throwing so much stuff away – the need to keep shelves and displays immaculately organized and full ensures that there’s more to toss into the garbage bin when the whole display meets its sell-by date.

What does this have to do with customers, though?  Psychologically speaking, a business like this instills in the customer a sense of comfort when they are visually reassured that there is no shortage of goods for them to buy. This is why so much effort is spent on keeping every square inch of shelf full of something, and as I can assure you, doing that with a good ten or twenty thousand different products is a maddening game of physical, logistical, and financial tetris. Because who wants to shop at a store where what you want is out of stock? Or where shelves sit empty because everything sold? Consumers want what they want, when they want it – if that means throwing away 10 pounds of smoked brisket every evening because the display would look bad if one of the warmer trays sat empty for more than a couple hours, then so be it. Spoilage is cheap; customer discomfort is not.

These are all big problems, I’m sure you all can agree. Even Whole Foods, supposedly one of the leading environmentally-conscious companies in the US is up to its eyeballs in environmentally-destructive bad habits with no monetary or legal incentive to change.

The consumer culture we have is ruthless in its hunger for more, for cheaper, and for comfort; the litigious culture we have is ruthless in its conniving greed, its paranoia, and its short-term gain over long-term sustainability.

Most of the problems with the US supermarket, though, has to do with how we understand the concept of sanitation and consumer safety. I’ll dedicate an entire post to that at some point in the near future, but for now, suffice to say, nothing will change if health codes stay the same. I don’t know if we can change them without some major industry shake-up – much of what we want as zero wasters would be considered a step backward, and would be a very hard political sell to anyone, not just policymakers. But I suppose, if you insist on something to do, write to the appropriate people in appropriate places, and write them often. Study the health code, and relevant laws. Familiarize yourself with previous litigation to see how this bloated legal machine came to be.

And while you’re at it – Whole Foods recently, quietly, decided not to let customers use personal cups at their coffee or juice bars. It was a decision that came down from corporate, I heard, and had nothing to do with a lawsuit. So please write them, and please get angry, and please remind them that every other goddamn coffee shop on the planet lets you use your own cup. Thanks.